Keeping a track of your Unemployment insurance fund status is essential to make sure that you are getting the benefits that you are entitled to. Whether you are an employee or an employer, it’s easy to check your status and you can do it from the comfort of your homes.

UIF status check online is an essential method that ensures your claims are processed hassle free and without any errors. It keeps you updated regarding your UIF issues, its discrepancies that may occur.

This beneficial approach can also prevent delays if you are willing to claim UIF benefits. Moreover, checking your online status gives you a peace of mind knowing that you can manage your financial funds better during times of less income or no jobs.

It enables you to manage your situation accordingly and take timely actions whenever it’s needed. This way, you can avoid making any errors or miss deadlines and can always stay updated whether you are an employee or employer.

How To check my UIF status (All methods)

Online portal (uFiling)

Checking your UIF claim tracking has never been easier, thanks to these online platforms that enable us to have a track on our application smoothly without any hussle. Here is a step-by-step guide to help you check your UIF online application status:

Step 1

Open your web browser preferably google and visit the UIF uFiling online portal. This is an official site that provides various services related to the UIF benefits.

Step 2

Once you are on the official web page , go to the UIF benefits tab then click on it to proceed for the Log in or register.

Step 3

If you don’t have an account you will have to register by providing necessary information. If you already have an account just type in your username and password to proceed.

Step 4

Now that you have logged in find the “check uif status” option and click on it. You will be asked to type your ID number and you can view or check uif status including payments made or pending. Note that the same steps also apply if you want uif payments status check simply by just navigating to the payments section.

Indeed, UIF is a convenient platform for both the employers and employees. Here’s what you can do on the online portal if you are an employer or employee:

Services for employer:

They can use the online portal to register, declare and pay UIF contributions securely that ensures compliance with terms and regulations.

Services for employees:

They can easily apply for various benefits on the webpage including maternity, unemployment, adoption and illness on the uFiling portal. This makes it easier for them to access financial support when needed.

UIF Status Check via call center service

A UIF call center is certainly a good option if you prefer speaking to an expert who can assist you with queries and can provide updates on your UIF status. Here’s is who can manage to do it:

Dial the UIF call center number which is (0800 030 007)
You will be asked some personal questions like your name and ID number. You must be ready to provide any information the call center agent asks related to UIF.
Moreover, you can request the agent to check your UIF status. They will be able to give you the information over the phone in just minutes.

Using a call center service might have its drawback in South Africa as well. The call centers are opened for a limited period of time and only available during specific hours of the day. There is also a chance of potential miscommunication and extended hold times especially during periods of peak hours.

You can not have written records of your inquiry whereas in online portals everything is in written form and you can take your time to complete documents or answer any personal question. Sometimes it’s hard to get through the busy lines of the call center as well. But these are just the possibilities according to some people who faced it but who knows, you might get lucky.

UIF status check through E-mail

Here is another effective way to check your UIF status simply by sending an email to the uif department. This comes in handy when you need proof of your inquiries to the UIF. Kindly follow the instructions below to check your status:

Start by writing an Email to UFI at [email protected]
Include all the specific details (Name, id number) in your email and request them to check your status.
Patiently wait for their response. The UIF normally replies to the email within a few working days providing you with the status check.

Note that the responses may take longer than usual due to the traffic and might take up to weeks to get an answer or an immediate feedback. Make sure you keep checking your emails for any updates.

USSD service for status check

UIF status check online USSD was introduced as a free service to check your status which works on any phone without needing internet access. Here’s how to check uif status via phone:

From any working mobile phone that you possess dial the specific USSD code provided by the UIF which is *134*843#
Follow the menu with on screen options providing your id number and name or any required information. You can also select options like checking claims, employee registration and more.
You can view your UIF status directly on your phone

This is the most efficient and fastest way to check your UIF status if you do not possess an internet connection at your place. Note that you can also do UIF payments status check through your phone without the use of the internet. To know how to check UIF payout, follow the steps below:

Dial the USSD code provided above then select Option 2 for the payment status
You will be asked to enter you ID number
Enter your PIN. If you have forgotten you can simply choose “FORGOT PIN”
The phone will now display your payment status. You will get an sms as well having the details of your uif payment status.

If you want to learn more about how to check uif balance, simply click here to get up-to-date information.

Visiting a labor center

This service is preferable for those who like to interact face-to-face regarding their procedures. For them, visiting the labor center is the best option. You can find one near you. Here’s how:

Locate the nearest labor center near you. We suggest that you use google maps to find one. Just type “UIF labor center” to find one near you
Visit the labor center with your documents with proof of employment or any documents related to UIF claim.
You can directly speak to the UIF consultant to get an update on your UIF status or any other related issues.

This method has some drawbacks too, there might be a chance that a labor center near your house is closed for business or the place might just be too far which will make it difficult for you to achieve your purpose.

Hence, if you can’t afford to travel that far then we suggest you to follow any of the methods given above in this article to assist you with the UIF status check.

Common issues with UIF status check: How to resolve?

In some cases you can get issues when checking for your UIF status. There might be different reasons for that. Let’s discuss them one by one:

Error in the Unemployment Insurance Fund systems or technical issues on the UIF online portal can cause prevention of status check. Try accessing the website some other time or use a different browser to get a better result.
Issues in the submission of documents can delay the status update. Make sure that all your documents have been uploaded correctly. Also check if there are some missing documents that need to be updated.
Application process taking time due to large number claimants on the website. We suggest that you give some extra time for processing or contact the uif office if needed.
Having a claim that is not renewed over time can expire. It is better for you to check uif claim status online so you can make changes when needed.
Incorrect bank details will get unrecognized and cause issues with the application status , so update your banking details as required.
Issues from the UIF regarding UIF status or lack of communication results in delay of your status. In this case call the UIF helpline center to assist you further regarding any uif related issue that you are facing.

FAQs:

Ans. You can do that through the uFiling online portal. Log in or register the website then navigate to the employment status. Enter all the information required like ID number or UIF reference number and you have your employment status.

You can do that through the UIF website as well. Look for the payout status in the claims section. The system will show you the current UIF payout status.

Employees are not in need of obtaining a UIF number as this is given to the employers only to report or contribute to the UIF contributions. However, employees must make sure that employers are making the contribution because it is essential for them to know if their employers are making the contribution on their behalf.

Yes, the uif money expires if it is not claimed within the given period of time. For most benefits the claiming period is between 6 to 12 months so you need to make sure you claim UIF amount within the due time to help with your financial crises.

You can download UIF forms simply by accessing the department of labor website. Go to the official webpage and click on the type of form you need then click on “download now” to access it.

To cancel your UIF payment you need to provide a document that states you are employed, also a confirmation letter from your employer is required to fasten the process. Provide registration details to facilitate the cancellation process.

Conclusion

To conclude, this article is a complete guide on how you can easily check your Unemployment Insurance Fund (UIF) status by the various methods available today. You can choose a preferable method of your own to check for the UFI status.

You can check status through the uFiling online portal,, by using the USSD service, sending an email to UIF and also by contacting the helpline service of the UIF department.

If you don’t have access or check your UIF claim then you can use the most standard method which is visiting the labor office near you to check for your status.

However, we say that it’s preferable to use the online platforms or the phone methods available because it’s the fastest way you can get what you are looking for as long as you have a decent internet connection.

We hope that this article has been helpful and as always don’t forget or hesitate to contact the UIF helpline for any queries.